Privacy Policy

1. Introduction

Stone Intelligence, operated by Sureshine Care and Restoration Services, Inc. ("Company," "we," "us"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Information you provide directly:

• Account information: name, email address, and password when you create an account
• Contact information: name, email, phone number, and ZIP code when you submit a lead or request an estimate
• Payment information: processed securely through Stripe; we do not store credit card numbers
• Communications: messages you send through our contact form

Information collected automatically:

• Usage data: pages visited, stones viewed, searches performed, guides downloaded
• Device information: browser type, operating system, screen size
• IP address and approximate geographic location
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide, maintain, and improve the Stone Intelligence platform
• Process your subscription and payments
• Connect you with certified stone care professionals in the Sureshine Service Network based on your location
• Send transactional emails (account confirmation, subscription receipts, lead confirmations)
• Analyze usage patterns to improve the platform experience
• Respond to your inquiries and support requests
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Sureshine Service Network: When you request an estimate or professional service, we share your contact information and project details with certified professionals in your area to fulfill your request
• Service providers: We use third-party services for payment processing (Stripe), authentication (Supabase), email delivery (Resend), and analytics, which may process your data on our behalf
• Legal requirements: We may disclose information when required by law or to protect our rights

5. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookies through your browser settings, but disabling them may affect functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data, including encryption in transit (HTTPS), secure authentication, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Lead and contact information is retained for business purposes. You may request deletion of your account and personal data at any time.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Request portability of your data
• Opt out of marketing communications
• Not be discriminated against for exercising your privacy rights

California residents (CCPA): You have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and the right to request deletion.

9. Children's Privacy

The Service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at: stoneintelligence.com/contact

Sureshine Care and Restoration Services, Inc.
Orange County, California